Frequently asked questions

How do I hang my artwork?

On the check out page after delivery options, you will be asked if you want a hanging system. If you answer yes, we will add a custom-made hanging system specifically designed for your artwork.

Is it included in the price?

Yes.

There is no additional cost for adding it to your basket.

To what countries are artworks shipped?

Worldwide.

Is my artwork safe during transport?

Yes.

Every artwork is shipped with a special protective packaging and we eclusively work with partners of whom we know they deliver our artworks with caution.

How long does it take for my artwork to arrive?

Europe

If you selected standard shipping, it will arrive within 4 working days.

If you selected express shipping, it will arrive in within 2 working days.

USA

9 working days after ordering.

Other continents

13 days after ordering.

What if my artwork is damaged or I don’t like it?

We have are very client centered. It’s our main goal to satisfy you with our artworks & customer service. If, for some reason, you are not satisfied with your artwork there is always the possibility to send it back. Read more about it in our returns policy.

If you have any other questions please contact info@lollipopartstore.com